The SSON article was posted on June 12: Vested Outsourcing: From Transaction to Transformation Vested Outsourcing Part 4: Contracting for Success A common mistake in outsourcing is to cling to traditional, transaction-based contracting models. A more flexible framework is needed…
Vested
Post on Procurement Leaders
Here’s the link to my latest Thought Leaders post : Vested outsourcing element #5 – Performance measurement
Vested on the David Consulting Group Blog
A nice mention this week on the David Consulting Group blog: The Business Value of IT — Measure. Improve. Deliver.
Eric Berne: I’m OK, you’re OK (the psychology of win-win)
That’s the title of my latest column for Outsource Magazine. It begins this way: Too often people and businesses are locked into either destructive I-win-you-lose relationships, or what I often call a “ping pong” match where you are in a so-so relationship but either don’t know there is a better way or don’t have the […]
Needed: A “Getting to We” Negotiations Philosophy
If you are familiar with the Vested business model, you are probably aware of what we in the Vested universe actively promote as a What’s In It For We (WIIFWe) approach for developing and negotiating outsourcing contracts. A long time friend and expert in negotiations skills training – Jeanette Nyden – joined our UT faculty […]
ON SSON: Vested in Practice–Microsoft/Accenture OneFinance
Here is the latest from the series we’re doing for the Shared Services & Outsourcing Network: Vested in Practice: The Microsoft/Accenture OneFinance Agreement Vested Outsourcing Part 3: Microsoft Case Study | The Microsoft/Accenture team has won the industry’s top outsourcing awards, from SSON and others, for their partnership – which perfectly embodies Vested Outsourcing’s Five […]
Publishers Weekly on the Latest Vested Book
Vested: How P&G, McDonald’s, and Microsoft Are Redefining Winning in Business Relationships Kate Vitasek and Karl Manrodt, with Jeanne Kling. Palgrave Macmillan, $30 (240p) ISBN 978-0-230-34170-8 What’s the secret of successful companies? In this solid and thought-provoking book, consultant Vitasek (on the faculty at the University of Tennessee’s Center for Executive Education) and performance management […]
On SSON: Vested-A Business Model for the 21st Century
From my latest article on the Shared Services & Outsourcing Network: In my last article I talked about the ailments and perverse incentives that can disrupt or destroy an outsourcing deal. I also briefly introduced our research at the University of Tennessee developed into a concept we have coined “Vested Outsourcing.” This article focuses on […]
Two Years On: Happy Birthday Vested!
Throughout the evolution of our initial research that started in 2004, leading experts and innovators have contributed to the development of Vested principles and the Vested business model for adoption in nearly every industry and business function. We’ve come to create somewhat of a “movement” as the idea expands. As we conducted our research, it […]
Dispute Resolution: Mini-Trial or Big Headache?
The Institute for Supply Management’s “Term of the Day” feature recently addressed a contract dispute resolution procedure known as the mini-trial, which immediately got me thinking about the Vested approach to resolving differences between companies and their service providers. According to ISM, a mini-trial is a contract dispute resolution process “in which each party, usually […]
