Accurately assessing trust and compatibility is not easy. It’s often one-sided: a buying company will evaluate a supplier’s trustworthiness without understanding the supplier’s perceptions of its own trustworthiness. That’s why professors Gerald Ledlow and Karl Manrodt developed the Compatibility and Trust AssessmentTM (CaT) to measure the strength of a business relationship across five dimensions, with […]
trust
Getting to We: It’s All About Trust, Transparency and Compatibility
Getting to We is a book about negotiating. It is not, however, a typical negotiation book when compared to the hundreds of other negotiation books out there. It’s a book that opens the way to developing a new mindset and process for negotiating business relationships where the success of the relationship matters most. And that […]
What If…?
I wanted to share this brilliant and inspiring video on team building that, in less than three minutes, nicely sums up Vested’s what-in-it-for-we philosophy. The video starts with a series of “What if I?” messages, then segues into an equally awesome series of “What if we?” questions. Here’s the video by SpiritualCommerce (set to the […]
Ronald Dworkin: Moral Significance, Trust and Law
When I learned of Ronald Dworkin’s death last week in London at age 81, I was immediately saddened and then struck by how much his thinking on morality and law means to the Vested philosophy and the principles behind Getting to We. Mr. Dworkin, who died of leukemia, was a liberal scholar unafraid to tackle […]
Outsource Magazine — November, 2012
Kenneth Arrow: trust’s central role This month’s column begins: We know that trust, ethical behavior and collaboration go hand-in-hand in our personal and social relationships. But how widespread are those things in our business and outsourcing relationships? Obviously they should be!… Here’s the link: http://www.outsourcemagazine.co.uk/articles/item/4845-kenneth-arrow-trusts-central-role
Put the Bias on Trust
Seth Godin, who as you know by now is one of my favorite “go-to” writers and bloggers, talks about having a “bias for trust” based on two truths. This first is that we shouldn’t “waste time” initiating relationships “that are not going to thrive and benefit both sides,” he says. Exactly! You don’t get to […]
David vs Goliath: Play by the Rules to Change the Game
I’m a huge fan of Malcolm Gladwell. One of his 2009 New Yorker articles has been circulating around the internet of late and I paused to read it (again). The title is “How David Beats Goliath: When underdogs break the rules.” He uses the story of the Redwood, CA National Junior girls’ basketball team, which […]
Onboarding Compatibility and Trust
I recently read an article by George Bradt in Forbes about how “only three true job interview questions” matter. The three questions he cites are: Can you do the job? Will you love the job? Can we tolerate working with you? I think these questions are also highly pertinent when picking a supplier or service provider. Simply […]
Reveal Intentions to Gain Trust
There are a couple of sides to trust and fostering trust, one being management competence—both operationally and politically—and another being character. Linda A. Hill and Kent Lineback, authors of Being the Boss: The 3 Imperatives for Becoming a Great Leader (HBR Press, 2011), have written about the trust aspects of leadership for the HBR Blog Network. […]
Shoot for Trust, Not Trustiness!
A recent post from one of my favorite writers and bloggers, Seth Godin, talks about “trustiness,” or the idea that simply sounding like you or your company has a commitment to trust is just as good as actually instilling a true ecosystem of trust. It’s a bow to Stephen Colbert’s famous take on “truthiness,” or […]
