Alignment is key in Vested Outsourcing. Companies like Jaguar and Unipart showed the importance of properly aligning when they created a shared vision more than a decade ago: it catapulted them to the top of the JD Powers charts. And when I read through an excellent eyefortransport report on outsourcing logistics strategy I am reminded […]
Jaguar
Jaguar Rolls On with Vested Outsourcing
There’s obvious and growing evidence to support the idea that vesting together and closely sharing your outsourcing destiny results in continuing success. A great example of this occurred in mid-November when Jaguar posted the highest score among all luxury brands in America in the J.D. Power and Associates 2010 Sales Satisfaction Index study. Jaguar is […]
“Outsourced” Gets Outsourcing So Wrong It’s Not Even Funny
NBC’s new sitcom “Outsourced” premiered Thursday night. It’s supposed to be a comedy about outsourcing, specifically about a U.S. company that outsources its call center operation to India. The problem is it gets outsourcing so wrong it’s not even funny. During the show’s 22 minutes – minus the eight minutes of advertising from the likes of […]
