Stephanie Overby, of CIO Magazine, details 7 practical tips outsourcing researchers have gathered for more productive, profitable, and peaceful outsourcing relationships between customers and services providers from the work of economist and Nobel Prize winner Dr. Oliver Williamson.
IT
Wages of Outsourcing
When your major technology component supplier’s employees in China are killing themselves and low pay, job performance stress and quality of life conditions apparently are major contributing factors, labor provisions in current outsourcing contracts suddenly become exposed in a huge, public and dark way. Questions abound, but here’s one: Is pushing for the for the […]
Logistics Viewpoints, Feb 2010
Adrian Gonzalez, Director of Logistics Viewpoints, makes the case for software vendors to transform their business models from selling their product to selling supply chain outcomes. In his post titled “Buying Supply Chain Outcomes, Not Software“, Adrian argues the case for software vendors to move to performance based models, such as Vested Outsourcing.
CIO, Jan 2010
Research reveals that outsourcing customers commit a variety of sins when partnering with an external provider. Stephanie Overby, of CIO Maagazine, walks readers through those mistakes in her article titled “10 Crippling Mistakes IT Departments Make“.
Ailment 11 – New Sheriff in Town Syndrome
You know the scenario. The new sheriff rides into town, wants to clean up and make a name for himself…most often leaving dead bodies in his wake. In the movies the new sheriff is usually the good guy, as in Gary Cooper’s Oscar-winning turn in High Noon, and the bad guys become the dead bodies […]
