How to Negotiate a Collaborative Outsourcing Deal Interview with Kate Vitasek, published online by CIO on 25 April 2014. You say you want more from your IT outsourcing service provider, yet you fall back on the same old negotiating tactics. To find out how to develop a more collaborative relationship with service providers, CIO.com talked […]
collaborative outsourcing
Collaborative Outsourcing and Trust: A New Tack for MSPs
Charles Weaver, CEO of the MSP Alliance, last month wrote about a common problem that managed service providers encounter with their internal IT departments—“inherent suspicions” about the real motives of an MSP. “For as long as I can remember,” he says, “MSPs have struggled with how to disarm the threat of internal IT departments and […]