This month’s Outsource Magazine column: Honestly dishonest… If you follow this column you know I am a fan of some of the behavioral and transaction cost economists, including John Nash and Oliver Williamson. This month I am adding Dan Ariely to my list of big thinkers…
collaboration
SupplyChainBrain – Interview with Kate Vitasek – June 2012 WERC Conference
Published on YouTube June 25: Interview with Kate Vitasek – Supply Chain Brain @ 2012 WERC Conference Thanks to Russell Goodman, Editor-In-Chief, SupplyChainBrain
Think Right, Do Right, Add It Up Right!
I had a lively conversation with my good friend, colleague and co-author of The Vested Outsourcing Manual – Jacqui Crawford – who spouted off a wise quip I think is worth paying attention too. “Think right, do right, add it up right!” Those eight words contain a powerful message that’s embodied in the five rules […]
Maintenance Technology, June 2012
The article in Maintenance Technology was published on June 11: The Rolls-Royce Of Effective Performance-Based Collaboration When you think of Rolls-Royce, you might envision its luxury auto nameplate. But there’s also a very good chance that the airplane you recently traveled on was powered by Rolls-Royce jet engines…
Shared Services & Outsourcing Network, June 2012
The SSON article was posted on June 12: Vested Outsourcing: From Transaction to Transformation Vested Outsourcing Part 4: Contracting for Success A common mistake in outsourcing is to cling to traditional, transaction-based contracting models. A more flexible framework is needed…
Needed: A “Getting to We” Negotiations Philosophy
If you are familiar with the Vested business model, you are probably aware of what we in the Vested universe actively promote as a What’s In It For We (WIIFWe) approach for developing and negotiating outsourcing contracts. A long time friend and expert in negotiations skills training – Jeanette Nyden – joined our UT faculty […]
Wells Fargo and Vested Ideas
Six leading outsourcing advisers have some interesting things to say about the current state of outsourcing, a good portion of them right in the Vested wheelhouse. Wells Fargo Securities recently issued its forecast for the outsourcing industry based on a conference call with outsourcing analysts at Alsbridge, Deloitte, Everest, HfS Research, KPMG and PwC. The […]
Global Delivery Report, May 2012
A Step by Step Path to Vested Outsourcing Vested outsourcing replaces the often adversarial relationship between service provider and customer with a “win win” agreement in which both sides share the benefits achieved by outsourcing. In this case study, researcher and author Kate Vitasek explains the role time and trust play in developing a vested […]
Outsourcing is No Longer “Out There”
Even as outsourcing becomes more and more mainstream confusion remains about its relationship to offshoring says Deloitte, the highly regarded tax, audit and financial consulting firm, in its latest survey on the topic. “The outsourcing market continues to confuse outsourcing with offshoring,” Deloitte says. “Many respondents still see the two processes as inseparable – even […]
Collaborative Outsourcing and Trust: A New Tack for MSPs
Charles Weaver, CEO of the MSP Alliance, last month wrote about a common problem that managed service providers encounter with their internal IT departments—“inherent suspicions” about the real motives of an MSP. “For as long as I can remember,” he says, “MSPs have struggled with how to disarm the threat of internal IT departments and […]
