I’m a huge fan of Malcolm Gladwell. One of his 2009 New Yorker articles has been circulating around the internet of late and I paused to read it (again). The title is “How David Beats Goliath: When underdogs break the rules.” He uses the story of the Redwood, CA National Junior girls’ basketball team, which […]
5 Rules
Mean It When You Measure It
I often teach, talk and write about the 10 Ailments that can disrupt, derail or even destroy an outsource or business relationship—and many of these ailments relate either directly or indirectly to the foibles of measuring performance. A recent post by Paul Michelman on the HBR Blog Network stresses the necessity of getting the metrics […]
APQC SCM Community Call Webinar — October, 2012
SCM Community Call September 2012: Vested – How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships By Kate Vitasek October 1, 2012 In the presentation, Kate Vitasek shares the real stories of how organizations are using a Vested approach to achieve award winning results by redefining how they “win” in their business relationships. […]
Global Delivery Report — August 2012
Published on August 21: 10 Outsourcing Ailments – and How to Cure Them
Journal of Information Technology Teaching Cases — August 2012
Changing the game of outsourcing – the Microsoft OneFinance case by Kate Vitasek, Karl Manrodt and Srinivas Krishna
Contract Management — August, 2012
Contract Management the Vested Way Contract governance using the “Five Rules of Vested Outsourcing” business model will establish a managing framework that is based on collaboration, alignment, and insight, not oversight. By: Kate Vitasek and Karl Manrodt
WorkPlace Now: Interview with Kate Vitasek – July 2012
Johnson Controls’ WorkPlace Now E-zine: Interview with Kate Vitasek about Vested and the Five Rules.
Think Right, Do Right, Add It Up Right!
I had a lively conversation with my good friend, colleague and co-author of The Vested Outsourcing Manual – Jacqui Crawford – who spouted off a wise quip I think is worth paying attention too. “Think right, do right, add it up right!” Those eight words contain a powerful message that’s embodied in the five rules […]
On SSON: Vested-A Business Model for the 21st Century
From my latest article on the Shared Services & Outsourcing Network: In my last article I talked about the ailments and perverse incentives that can disrupt or destroy an outsourcing deal. I also briefly introduced our research at the University of Tennessee developed into a concept we have coined “Vested Outsourcing.” This article focuses on […]
Wells Fargo and Vested Ideas
Six leading outsourcing advisers have some interesting things to say about the current state of outsourcing, a good portion of them right in the Vested wheelhouse. Wells Fargo Securities recently issued its forecast for the outsourcing industry based on a conference call with outsourcing analysts at Alsbridge, Deloitte, Everest, HfS Research, KPMG and PwC. The […]
