Villena, Revilla, Choi: Breaking down the “bright” and “dark” side of buyer-seller relationships

Outsource Magazine column by Kate Vitasek published online on 7 May 2014.

If you’ve been in the outsource industry for more than five minutes you probably know that buyer-seller relationships are, well, complicated. And just when you think you have the collaboration thing nailed, more complications can ensue…

Here’s the link: http://outsourcemagazine.co.uk/villena-revilla-choi-breaking-down-the-bright-and-dark-side-of-buyer-seller-relationships/