Beyond Gainsharing: Understanding Different Economic Models/ Incentives in Outsourcing Agreements (Vested)
Article by Kate Vitasek and Astrid Uka, published 17 April 2014.
It’s time to look beyond gainsharing when thinking about collaborative business and
outsourcing relationships…
Here’s the link: http://bpo.horsesforsources.com/wp-content/uploads/2014/04/HFS_BPO_gainshare-article_UniversityTennessee.pdf