“Outcome-based” has become a buzzword for business leaders. Jennifer Robison, senior editor for Gallup, summarized why in a recent article. The findings are similar to my work at the University of Tennessee in that managers who focus on outcomes have positive results for the business and its employees. But here is the punchline. Making the shift to an […]
From the Blog
When is it okay to lie?
That’s a sticky question, especially in 2022 business environments marked by mounting economic uncertainties, talent issues, and struggling post-pandemic supply chains. So, is the answer Never? Sometimes? It depends? “There’s a universe of ambiguity between outright fraud and the whole truth,” says John Paul Rollert in an article published in 2020. It’s ambiguous because while […]
SDCE and the Current State of Logistics
It could be a long time before we see a stable and undisrupted supply chain, but a new future is on the horizon,
The University of Tennessee ranked No. 2 on Gartner’s Top University Supply Chain programs
The University of Tennessee’s supply chain program continues to add to its accolades – most recently being ranked #2 in Gartner’s list of the top supply chain undergraduate programs for 2022. Gartner ranks universities on three main evaluation criteria: • Program scope (40%) • Industry value (40%) • Program size (20%) Gartner’s Top 25 list is as […]
Collaboration is always the key
Everyone, it seems, is searching for answers on how to improve supply chain processes, especially in the post pandemic world. The pandemic exposed long-standing supply chain challenges, and APQC has identified the major obstacle blocking supply chain improvement: lack of collaboration. This is no surprise to me because I’ve been banging the collaboration drum for […]
Shepherd and the Best Books on Negotiating
If you are a negotiation geek, and like to read about the wonderful and often intense world of getting your negotiation right, check out my top five favorite books for negotiating great strategic business relationships, published last week by Shepherd. Shepherd’s mantra is to “discover the best books,” and when they reached out to ask me […]
Transforming the procure-to-pay process
Procurement organizations often see challenges in the P2P (procure to pay) process that stem from unclear roles, an overly complex process, or uncertain service channels. But the good news is that the steps, strategies, and tools outlined by ScottMadden come directly from successful procurement transformations across a wide range of organizations and industries. Following these […]
Vested Getting Traction in IT Outsourcing
Vested gets traction in IT.
Case Study Describes the Telenet Vested Partnership with 30 Solutions
In 2016 the Belgium Telco provider Telenet began what it thought would be a six-month strategic review of the changing landscape of commoditization and digitization in the industry and how that impacted Telenet operations. The review also assessed the company’s core competencies to determine areas to consider for more strategic outsourcing. Telenet realized the benefits […]
Your Shared Vision gets you there
A hallmark of a Vested agreement is that it is a formal relational contract. This means putting the relationship first and co-creating a formal Shared Vision that codifies the Guiding Principles for the partnership. In other words, a shared vision is the relationship’s destination, and the jointly negotiated Guiding Principles is the GPS. You need […]