Kenneth Arrow: trust’s central role This month’s column begins: We know that trust, ethical behavior and collaboration go hand-in-hand in our personal and social relationships. But how widespread are those things in our business and outsourcing relationships? Obviously they should be!… Here’s the link: http://www.outsourcemagazine.co.uk/articles/item/4845-kenneth-arrow-trusts-central-role
Put the Bias on Trust
Seth Godin, who as you know by now is one of my favorite “go-to” writers and bloggers, talks about having a “bias for trust” based on two truths. This first is that we shouldn’t “waste time” initiating relationships “that are not going to thrive and benefit both sides,” he says. Exactly! You don’t get to […]
SupplyChainBrain — October 2012
Latest Developments in Vested Outsourcing Kate Vitasek, Faculty, Center for Executive Education, University of Tennessee | October 23, 2012 In the fourth book to explore Vested, Kate Vitasek, of the Center for Executive Education at the University of Tennessee, talks about Vested: How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships. [Run Time (Min.): […]
David vs Goliath: Play by the Rules to Change the Game
I’m a huge fan of Malcolm Gladwell. One of his 2009 New Yorker articles has been circulating around the internet of late and I paused to read it (again). The title is “How David Beats Goliath: When underdogs break the rules.” He uses the story of the Redwood, CA National Junior girls’ basketball team, which […]
APQC — October 2012
Vesting for Success in the Real World By Kate Vitasek October 23, 2012 In a Vested procurement approach, both customers and suppliers have an interest in each other’s success. The book Vested: How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships presents examples of how organizations are creating win-win relationships using the Vested […]
The Competitive Advantage of Collaboration and Trust
You probably haven’t thought much about the philosopher Jean-Jacques Rousseau and his “Discourse on the Origin and Basis of Inequality Among Men,” lately, nor have I. It’s understandable. For one thing Rousseau wrote his essay in 1775; for another, he does not immediately spring to mind when considering Vested, collaboration and outsourcing. But thanks to […]
Outsource Magazine — October 2012
Douglass North: institutions and success The October column in Outsource Magazine explores Nobel laureate Douglass North’s ideas on institutions, “new institutional economics,” how institutions and societies interact and how those interactions can positively or negatively impact economics as they evolve. Here’s the link: http://outsourcemagazine.co.uk/articles/item/4826-douglass-north-institutions-and-success
BPO/HorsesforSources Resource Center — September/October 2012
The New Economics of Outsourcing (Vested Outsourcing) Posted by HfS Research, the article begins: While it’s often said there’s nothing new under the sun, it’s also a truism that what’s old often becomes new. Much of the evolution of modern outsourcing can be tied to the study of economics. Here’s the link to the rest […]
Leadership Excellence Magazine — October 2012
The article, “McDonald’s Secret: Seek to achieve the triple win,” by Kate Vitasek and Karl Manrodt, appears at page 8 of the magazine. The short piece is based on the McDonald’s case study in Vested. Vested: How P&G, McDonald’s and Microsoft are Redefining Winning in Business Relationships, published earlier this month, is gaining traction in […]
Mean It When You Measure It
I often teach, talk and write about the 10 Ailments that can disrupt, derail or even destroy an outsource or business relationship—and many of these ailments relate either directly or indirectly to the foibles of measuring performance. A recent post by Paul Michelman on the HBR Blog Network stresses the necessity of getting the metrics […]
