The posts on this blog are always fun to do and, I hope, informative and instructive. Occasionally I have the pleasure and honor to report on real-life achievements in the world of Vested Outsourcing, and this is one of those times. Srini Krishna, Director, Finance Operations, Global Vendor Management, Microsoft Finance, recently received the Shared […]
Outsource Magazine, Jan 2012
In her monthly column on the Academics of Outsourcing, lead Vested researcher Kate Vitasek looks at the work of noted psychologist Art Markman. In her article titled “Art Markman on looking back to go forward” Vitasek challenges customers and their providers to think about what they hope to say about the outcome when they look […]
2012 Outsourcing Wish List: Collaboration and Sustainability Please!
This is the time of year for trend lists and predictions. Usually they are mostly wrong or well, predictable. There are some that are worth paying attention to however. One is the International Association of Outsourcing Professionals’ Top Outsourcing Trends for 2012. For instance, IAOP says we should watch out for more M&As and consolidation […]
Santa Claus: The Ultimate Vested Outsourcer!
UPS loves logistics. And at this time of the year their jingle (sung to the tune of “That’s Amore!”) is really apt — UPSers really have to love their job! They work extended hours seven days a week to make it happen. Warehouses add seasonal workers. Stores open early and close late. Moms are frazzled […]
Supply Chain Quarterly, Dec 2011
Are your key performance indicators showing all is going well, but your company is seeing reduced profitability, higher employee turnover, and the loss of key client business? The answer might be found in the behaviors and competencies of a company’s managers. Vested’s lead researcher, Kate Vitasek, along with Tracy Maylett explore how “soft” skills can […]
Managing Transformation Through Vested Outsourcing
You hear a lot about transformation these days – what it is, how to do it and why it is needed to keep ahead in a dynamic business world. An article by strategic transformation consultants Marcia Daszko and Sheila Sheinberg looks deeply into the critical need to really understand transformation and what it entails. The […]
Pat Summitt: It’s Always About The People!
In business and outsourcing the best plan will always fail without the right people that have the ability to implement the plan and see it through. I think about this when I think about Pat Summitt, the legendary coach of the University of Tennessee’s Lady Vols basketball team. You probably know of my connection to […]
Steve Jobs, Wisdom and Outsourcing
It’s safe to say that the late Steve Jobs revolutionized computing along with the business of making, selling and shipping computers. Jobs was the mastermind behind revolutionary technology products just as the technology age we are currently living in got its start. It is almost like the old chicken and egg question because it’s difficult […]
Balancing the Outsource Contract Scales
The old adage that the more things change the more they stay the same probably should be revised when it comes to contract terms: the more things stay the same the worse they get. Tim Cummins, CEO of the International Association for Contract & Commercial Management (IACCM), expressed that thought in a recent Commitment Matters […]
Honesty, Arrogance, Trust and Coldplay
Listening to Coldplay’s “Viva La Vida” (song and lyrics here) brings together a number of thoughts about how we deal with ourselves and each other, both in our personal and business relationships. Specifically, I’m thinking about the need for cooperation, self-knowledge and the absolute necessity for honesty. It’s a great song with a great beat […]
